Elanga International adhere closely to the appropriate conditions of the Data Protection Act and only address email campaigns to individuals, businesses and/or organisations that are in our contact database, listed as such in directories and/or can be found through Google searches. The Information Commissioners Office (ICO) regulations and Good Practice Guidelines stipulate that we should state clearly who we are and give a clear and easy facility to unsubscribe. We stick rigidly to both the regulations and the Good Practice Guidelines. Any marketing mailing sent is specifically compared against a master unsubscribe list to ensure that none of our mailings ever reach an email address which has previously been unsubscribed. Unsubscribing from our mailing lists is made very easy by a single click on any emails from us and a confirmation of removal is given.
We only ever send marketing emails to:
a) our own database of existing contacts,
b) individuals who have specifically requested to be included on our mailing lists,
c) organisations & businesses whose contact details can be found on the internet.
We do not buy, sell or exchange mailing lists with any other company and we will never do so.
We are an ethical company who are always pleased to take on comments and feedback and improve our processes, standards and customer service wherever possible. Please do not hesitate to email us if you are unhappy with our email marketing and/or would like to raise an issue with us. You can be assured that your email will receive personal attention and you will receive a personal reply.
If you would prefer to speak to an individual to address any concerns and/or have email addresses added to our exclusion list please do not hesitate to call us on +44(0)1283 814209.
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